Myjudi is fully committed to protecting the privacy and security of your personal data. This document clearly explains how we collect, use, store, and protect your information as a myjudi platform user.
We invest in the best technologies and policies to ensure your personal information is always protected at all times.
All data transmitted between your device and myjudi servers is protected by industry-grade 256-bit SSL encryption. This means your personal and financial information cannot be intercepted by unauthorised parties during transmission.
User personal data is accessible only to authorised myjudi staff with a legitimate business need. All access is logged and continuously monitored to prevent internal misuse.
All user information is stored on servers protected by advanced firewalls and intrusion detection systems. Data backups are performed regularly to prevent information loss from unexpected incidents.
Myjudi has never and will never sell, rent, or share users' personal data with third parties for marketing purposes without your consent. Your data belongs to you — it is not our business commodity.
Our Know Your Customer (KYC) process is fully integrated with a secure identity verification system. Documents you submit are stored with full encryption and used solely for account verification purposes.
You have the full right to access, correct, delete, or request the transfer of your personal data at any time. myjudi respects and facilitates the exercise of all privacy rights for Malaysian users.
Myjudi collects your personal information in several different situations as you use our platform. This data collection is necessary to enable us to provide a safe, efficient, and tailored service that meets your needs as a Malaysian user.
Information you provide directly: During account registration, you are required to provide your full name, email address, Malaysian phone number, date of birth, and bank account details. This information is used to verify your identity and process financial transactions.
Identity verification (KYC) information: To comply with legal requirements and prevent fraud, myjudi may require a copy of your MyKad or passport, recent bank statements, and proof of current residential address. These documents are submitted through fully encrypted channels.
Information collected automatically: When you use the myjudi platform, our systems automatically record technical information including your IP address, device type, operating system, browser version, pages visited, and session duration. This data helps us improve platform performance and detect suspicious activity.
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Personal Identity | Full name, date of birth, MyKad number | Account verification & KYC |
| Contact Information | Email, phone number | Communication & OTP Verification |
| Financial Data | Bank account number, bank name | Deposit & withdrawal processing |
| Technical Data | IP address, device type, browser | Platform security & improvement |
| Usage Data | Games played, session duration | Personalisation & analytics |
Every piece of information we collect is used for specific and legitimate purposes. myjudi does not use user data for any purpose unrelated to platform operations or that could harm your interests.
Account management and verification: Your personal data is used to create and maintain your myjudi account, verify your identity during login, process withdrawal requests, and keep your account secure from unauthorised access.
Financial transaction processing: Your banking details are required to process deposits via FPX, DuitNow, and eWallet, and to send withdrawal funds directly to your bank account. All transactions are encrypted and processed through secure payment gateways.
Service communications: myjudi uses your email and phone number to send transaction notifications, account security updates, relevant promotional information (if you have not withdrawn consent), and responses to customer support inquiries.
Fraud prevention and legal compliance: Activity data and technical information are used to detect suspicious wagering patterns, prevent multi-account usage, and comply with legal requirements related to anti-money laundering.
Myjudi processes your personal data on a solid legal basis in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We do not process any data without a valid and defensible legal basis.
Consent: For direct marketing and promotional communications, we rely on the consent you provided at registration. You may withdraw this consent at any time by contacting our customer support team or through your account settings.
Contract performance: Data processing required to provide wagering services, handle financial transactions, and manage your account is carried out on the basis of contractual necessity between you and myjudi.
Legitimate interests: For platform security, fraud prevention, and service improvement purposes, myjudi relies on the company's legitimate interests, provided these do not override your fundamental rights as a user.
Legal Obligations: In certain cases, myjudi is legally obligated to process and retain your data, particularly in relation to KYC requirements, anti-money laundering compliance, and reporting to relevant regulatory authorities.
Myjudi takes seriously its responsibility to protect your data from unnecessary disclosure. We only share user information with third parties in limited and controlled circumstances as outlined below.
Technical service providers: myjudi works with selected service providers — including licensed game operators, payment processors, and cloud service providers — to operate the platform. All these partners are bound by strict data confidentiality agreements and are only permitted to use your data for the specified purposes.
Payment gateway: To process deposits and withdrawals, transaction information must be shared with financial institutions and payment processors such as FPX and DuitNow. This sharing is limited to the minimum necessary to complete each transaction.
Regulatory authorities: myjudi will disclose user information to authorities when required by Malaysian law, including criminal investigations, court orders, or regulatory compliance requirements. In such situations, we will endeavour to notify you in advance unless prohibited from doing so by law.
Myjudi uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Essential cookies: These cookies are required for the basic operation of the myjudi platform, including login session management, security, and core website functionality. You cannot decline these cookies as they are essential for the platform to function properly.
Performance cookies: We use analytics tools to understand how users interact with our platform. This data helps us identify technical issues, optimise slow-loading pages, and improve the overall user experience.
Functional cookies: These cookies remember your preferences such as language, currency, and display settings so you don't have to configure them every time you log in to your myjudi account.
Myjudi retains your personal data only for as long as necessary to fulfil the purpose for which it was collected or to comply with applicable legal requirements. We implement a clear and accountable data retention policy.
Active account data retention period: While your myjudi account is active, we retain all personal information necessary to provide our services. This data is updated whenever you provide new information or make changes to your account profile.
After account closure: Upon account closure, myjudi will retain transaction records and account information for seven (7) years in accordance with Malaysian legal requirements on financial record-keeping and anti-money laundering. After this period, data will be permanently deleted.
Marketing data: If you withdraw consent for marketing communications, we will stop using your data for that purpose within 30 days. However, a record of your withdrawal will be retained to prevent unwanted communications in the future.
As a registered myjudi user in Malaysia, you have privacy rights guaranteed under the Personal Data Protection Act 2010. myjudi respects and facilitates the exercise of all these rights in a straightforward and transparent manner.
You have the right to request a copy of all personal data we hold about you. Such requests will be processed within 21 working days.
If your personal data is inaccurate or outdated, you have the right to request an immediate correction through our customer support.
Under certain circumstances, you may request the deletion of your personal data, subject to applicable legal retention requirements.
You may object to the processing of your data for direct marketing purposes at any time, and we will comply promptly.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider if required.
You may request that we restrict the processing of your data while any related dispute is pending resolution.
Myjudi continually invests in the latest security infrastructure to ensure your personal data is protected at the highest level. Our security approach is multi-layered, meaning multiple layers of protection operate simultaneously.
Data encryption: All data transmitted between your device and myjudi servers is protected by TLS 1.3 protocol and AES-256 encryption. User passwords are stored in hashed form using an irreversible algorithm.
Two-factor authentication (2FA): myjudi provides and encourages the use of two-factor authentication for all accounts. This additional security layer ensures that even if your password is compromised, your account remains protected from unauthorised access.
Continuous monitoring: The myjudi security system monitors account activity 24 hours a day, seven days a week. Any suspicious activity — such as logins from a new location or unusual access attempts — will trigger an immediate security alert.
Regular security testing: myjudi conducts regular penetration testing and security audits by independent third parties to identify and address security vulnerabilities before they can be exploited.
The myjudi platform may contain references to third-party services such as game providers, payment processors, and support service providers. Each of these third parties has its own privacy policy separate from myjudi.
Game providers: Live Casino games, slots, and Fish Shooting Games on the myjudi platform are provided by licensed game providers. When you play their games, those providers may collect the minimum technical data necessary to run the games. myjudi ensures all game providers comply with strict data protection standards.
Payment processors: Financial transactions are processed through licensed payment gateways that maintain their own PCI-DSS security standards. myjudi does not store credit card numbers or sensitive payment information on our servers.
Myjudi reserves the right to update or modify this Privacy Policy from time to time to reflect changes in business practices, legal requirements, or the technologies we use. Any changes made will take effect immediately upon publication on this page.
Change notifications: For significant changes that affect how we process your personal data, myjudi will send a notification to the email address registered to your account at least 14 days before the changes take effect. This gives you sufficient time to review the changes and make an informed decision.
Continued use: Continued use of the myjudi platform after the effective date of any Privacy Policy changes constitutes acceptance of the updated terms. If you disagree with the changes made, you may stop using the platform and request account closure.
We recommend reviewing this Privacy Policy page periodically to stay informed on how myjudi protects and uses your personal data. The latest update date is always displayed at the top of this page.
If you have any questions, concerns, or requests regarding this Privacy Policy or how myjudi handles your personal data, our Data Protection Officer team is ready to assist you.
You can reach us via live chat, available 24 hours a day, seven days a week directly within the myjudi platform for urgent matters. For more detailed privacy-related enquiries, you may email us at [email protected] with the subject line "Privacy Inquiry" and our team will respond within 3 business days.
We also encourage you to review other related documents including Terms and Conditions and Responsible Gaming for a comprehensive overview of your rights and responsibilities as a myjudi user.
Now that you understand how myjudi protects your privacy, join hundreds of thousands of Malaysian players enjoying a safe, fair, and exciting wagering experience in a fully secured environment.